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Payment and dispatch

Payment and dispatch



The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Belgien, Bulgarien, Dänemark, Estland, Finnland, Frankreich, Griechenland, Groß Britannien, Irland, Italien, Lettland, Litauen, Luxemburg, Malta, Monaco, Österreich, Polen, Portugal, Rumänien, Russia, San Marino, Schweden, Slowakei, Slowenien, Spanien, Tschechische Republik, Ungarn.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 8,21 € per order.

From an order value of 297,50 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

Zone 1 = 14,76 EUR (Belgien, Bulgarien, Dänemark, Estland, Finnland, Frankreich, Griechenland, Groß Britanien, Irland, Italien, Lettland, Litauen, Luxemburg, Malta, Monaco, Österreich, Polen, Portugal, Rumänien, San Marino, Schweden, Slowakei, Slowenien, Spanien, Tscheische Republik, Ungarn)

Zone 2 = 21,42 EUR (Andorra, Liechtenstein, Norwegen, Schweiz)

Zone 3 = 33,32 EUR (Bosnien und Heerzegovina, Gergien, Gibraltar, Island, Kasachstan, Kroatien, Mazedonien, Molawien, Monetnegro, Türkei, Urkaine)

Zone 5 = 36,89 EUR (Algerien, Argentina, Australia, Bahrain, Bangladesh, Brazil, Canada, Chile, China, Colombia, Hong Kong, India, Indonesia, Israel (inkl. Gaza und Khan Yunis), Japan, Jordanien, Katar, Korea, Kuwait, Malaysia, Marokko, Mexico, Mongolei, New Zealand, Oman, Pakistan, Peru, Philippines, Russia, Saudia Arabia, Singapore, South Africa, Taiwan, Thailand, United Arab Emirates, United States of America, Venezuela, Viet Nam)


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1-3 days, for deliveries abroad within 3-21 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

Payment in cash at the time of collection
-  Prepayment via transfer
Cash on delivery (plus COD charges 6,66 €)
Payment via SEPA corporate direct debit
Payment via PayPal
Payment via PayPal Express
Payment via PayPal Plus (credit card, direct debit, invoice) 
Payment via Sofortüberweisung [immediate transfer]
Payment via amazon payments

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
-  Payment via PayPal
Payment via PayPal Express
Payment via PayPal (credit card, direct debit, invoice)
Payment via Sofortüberweisung [immediate transfer]
Payment via amazon payments


Further details on payment

 

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.